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Contact Us

You may contact Orchard Pharmaceutical Services several ways:

Call our toll free number:
1-866-909-5170
(TTY Users should call 711)
FAX:
1-866-909-5171
Email:
customerservice@orchardrx.com
- Please include your member name and ID number
- For urgent matters please call us using our toll free number listed above
Write us:
Orchard Pharmaceutical Services
PO Box 3094
North Canton, OH 44720
Hours of Operation:
8:00am to 10:00pm EST: Monday thru Friday
8:30am to 4:30pm EST: Saturday